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Hacking

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Account
If you suspect or discover that your account has been hacked or is being impersonated, it is crucial to change your account password instantaneously and report your case to us via stepin.cs@sidewalkplay.com. Our team will conduct further investigation and take appropriate legal action when necessary. In addition, we may request your identification documents and additional information to fully assist.
Moreover, reports of hacked or impersonated accounts can only be filed by the affected individual. Therefore, if you notice or speculate that someone else’s account is hacked or being impersonated, please ask them to report to us directly for further assistance.