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Why did my items, videos, followers and game record disappear?

As STEPIN offers Apple ID, Google, and email address as sign-in options, it is possible to get confused if you have multiple accounts.
In case you don’t see your items, videos, followers or other related account information, check your other accounts by logging out and then logging in with another one.
Furthermore, we strongly encourage users to use only one account to ensure the game progress and dance videos are saved properly.