If you suspect or discover that your account has been hacked or is being impersonated, change your account password immediately and send the following information to us at stepin.cs@sidewalkplay.com:
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Your STEPIN ID and nickname
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Your Apple/Google account or email address used for registration
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Information proving the account is yours
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Information indicating that the account was linked to or accessed by another person
Our team will conduct further investigation and take appropriate legal action when necessary. In addition, please note that we may request your identification documents and additional information to fully assist.
Notice or speculate that someone else’s account is hacked?
